Yes. Alfa Montazah Mobility has a local office in Sharm El Sheikh. Our local team can assist with tours, car and scooter rentals, airport transfers and other travel services.
HELP CENTRE
Frequently asked questions
Clear answers about booking, tours, rentals and transfers.
General Questions
Yes. Alfa Montazah Mobility provides 24/7 customer support for bookings, tours, rentals, transfers and assistance during your stay in Sharm El Sheikh.
Our customer support is currently available in English and Russian.
We provide tours and excursions, car rental, scooter rental and airport transfers in Sharm El Sheikh. We also help visitors choose suitable travel services according to their plans and requirements.
We provide selected services directly and arrange other services through trusted local partners. The service details and arrangements depend on the activity or booking you choose.
Yes. You can contact our team before booking if you need help choosing a tour, rental vehicle, scooter or airport transfer.
Yes. Tell us your dates, number of people and what you are looking for, and our team can help you choose a suitable tour, vehicle, scooter or transfer.
Yes. You can contact Alfa Montazah Mobility via WhatsApp for booking assistance, questions about services and support during your stay in Sharm El Sheikh.
Tours & Excursions
Alfa Montazah Mobility offers a variety of tours and experiences in and from Sharm El Sheikh, including Red Sea boat trips, snorkeling and diving activities, desert safaris, cultural and historical excursions, and selected day trips. Available tours may vary by date and season.
Many tours include or offer pickup from hotels in Sharm El Sheikh. Pickup locations, times and any additional charges depend on the selected tour and your hotel area. Check the individual tour details before booking.
Many tours are suitable for families with children, but age, height, health or activity restrictions may apply to some experiences. Check the requirements on the individual tour page before booking for children.
Private tours and experiences are available for selected activities and destinations. Availability and pricing depend on the tour, date, group size and requested arrangements. Contact our team if you need a private experience.
What you need depends on the type of tour. Depending on the activity, you may need comfortable clothing and shoes, swimwear, a towel, sunscreen, sunglasses, water or personal documents. Check the “What to bring” section of the selected tour before departure.
We recommend booking as early as possible if you want a specific tour or date, especially during busy travel periods. Some experiences may also be available at short notice, depending on remaining capacity and operator availability.
Yes. Pickup times, routes or schedules may occasionally change because of weather, sea conditions, operational requirements or other circumstances. If an important change affects your booking, updated information will be provided when available.
It depends on the selected tour. Some full-day and boat trips include meals or drinks, while others do not. Always check the inclusions on the individual tour page before booking.
Equipment inclusions vary between sea trips and diving activities. Some experiences include the required equipment, while others may offer it separately or for an additional charge. Check the individual tour details before booking.
Safety comes first. Strong wind, waves or other weather conditions may require a sea activity to be delayed, changed or cancelled. Available alternatives, rescheduling or other options depend on the specific booking and operator conditions.
Yes. Many tours can accommodate families and groups. For larger groups or special arrangements, contact our team with the number of participants, preferred date and tour so we can check the available options.
Each published tour page lists its itinerary, included and excluded items, pickup information and important conditions.
Car Rental
A valid driving licence, passport or ID and the confirmed deposit are normally required. Exact requirements are confirmed for the selected vehicle.
Scooter Rental
Licence requirements depend on the scooter category and local rules. The team confirms eligibility before accepting the booking.
Airport Transfers
Provide the airline, flight number, arrival or departure time, passenger count, luggage and a reachable phone number.
Local expertsSharm El Sheikh based support.
Secure bookingServer-checked price and availability.
Airport supportFlight-aware transfer assistance.
Customer assistanceHelp before and after your service.